Have a question? Check the Details page first, as it contains most of the information you need. But if you can’t find your answer, go ahead, and contact us and we will respond as soon as possible!
Common Questions:
I am having trouble renewing my USAC license. We hear you and feel for you. But we can’t help you, sorry! You will need to contact USAC directly.
My club is missing or incorrect!
Your club affiliation comes from your USAC profile. Log into the USAC web site https://myaccount.usacycling.org/ and check the club name listed.If it’s incorrect or missing, you can click on “manage”. If your club is not listed, they may not have yet paid USAC this year’s club dues.
I haven’t received my start time! We sent it but it may have gotten stuck in your SPAM or JUNK folders. If it’s not there, log into the USAC web site and check to see if your email address is correct. If not, update it on the USAC site. Next update your information for your KHMTT registration, go to https://khmtt.com/address-change/ and make any needed changes.
Finally, you can see all the start times on this web site, just go to Start List.
My bib didn’t come in the mail! We have one extra bib for you, so come to the registration table at the park and you can pick up another bib.
The dog ate my bib! We have one extra bib for you, so come to the registration table at the park and you can pick up another bib. However, if Rover eats your new bib, you are out of luck! Sorry!
Something came up and I need to change my start time next week. No problem, you can now change your start time for the rest of the series or for just the next race. Go to Change My Start Time under I Need To and pick your new start time.
I had an accident and can’t race! We are deeply sorry! We can’t refund you, but what we can do is provide you with a discount for next year’s race. Just email us with information on what happened and depending on how many races you were able to complete we will extend a discount for next year’s race.
I received an email saying that I don’t have a Bicycle Colorado membership. I think I do! Sometimes there is a disconnect between the USAC system and Bicycle Colorado.
When can I buy fewer than all seven races? Racers will be able to purchase a minimum of four races (or the number of races remaining in the series) after the first race of the series. Example: after week one when there are six races remaining in the series, you may purchase four, five or six races. After week five when there are only two races left, you may purchase the two remaining races. Purchasing multiple races provides you with a set start time and bib number for all your races.
Can I buy just one race? If you can’t make it for the entire series, individual races may be purchased online via the KHMTT.com web site. Purchasing online allows you to pick your start time ahead of time. If the race is canceled due to weather, your purchase will be refunded. This only applies to the purchase of individual races.
I don’t know which weeks I will be able to race, but I would like the same start time every week i do. Not a problem. We have our Show and Go program where you can reserve a start time for the series, but only pay for the weeks you race. The cost is $20 to reserve your start time, then we will charge your credit card $30 for each race you show up for (normal one day fee is $35). Go to Show and Go Registration to get started.
Have a question? Check the Details page first, as it contains most of information you need. But if you can’t find your answer, go ahead, and contact us and we will respond as soon as possible!